ARE ALL PRODUCTS IN STOCK?
In general, we do have all our products in stock.
It can occasionally happen that we run out a certain model or type of wood. In that case, the product will still be visible on our website, but it cannot be added to your shopping cart anymore.
For more specific questions regarding shipment & delivery, please get in touch.
DO YOU SHIP TO MY COUNTRY?
Off course we do! We ship to every country in the world.
It normally takes about 4-6 working days to ship to countries outside of Europe. If you want to know the exact amount of days it take to get your Appelhout product at your front door, just have a look in our overview with all leadtimes.
DO I PAY EXTRA COSTS FOR SHIPPING?
All orders shipped within the Netherlands are shipped for free
For orders outside The Netherlands, iPhone and iPad covers are shipped for free. On parcels that include an iPhone Kevlar & Wood case or MacBook cover we add € 10,00 shipping fee to get it safe and sound at your doorstep.
HOW LONG WILL SHIPPING TAKE?
We will try to get your order out to you as soon as possible!
PostNL and is our trusted international carrier. Parcels within The Netherlands will get delivered within two working days.
For Belgium and Germany, this takes 2 or 3 days at maximum. Have a look here to check the exact leadtime for your country.
Once your order has been shipped, an e-mail will be send to you automatically. For most of our orders a track & trace code is included, so you can track your parcel online.
To note: PostNL does not deliver mailbox post on Sundays and Mondays and it takes a little longer around national holidays.
CAN I TRACE MY PARCEL ONLINE?
In case your order contains an iPhone Kevlar & Wood case or a MacBook cover, we include a track & trace code. This enables you to follow the status of your package online.
Once your order has been shipped, you will receive a shipping confirmation by e-mail, this includes the track & trace code. All our parcels are delivered as mailbox package, so you don’t need to stay at home to collect the parcel.
DO I HAVE TO BE AT HOME TO COLLECT THE PARCEL?
All of our parcels are shipped in a mailbox package which fits through almost every mailbox.
So, it is not necessary to stay at home, the parcel will wait for you at your doorstep.