DO I RECEIVE A CONFIRMATION OF MY ORDER?
Off course we do! After going through the order process on our website, we will send you an e-mail right away.
The confirmation of your order includes the invoice and all order details. Please keep this e-mail and information save. With your order number and details on hand, we will be able to assist you straight away.
HOW CAN I PAY FOR MY ORDER?
We accept several payment methods;
- Sofort banking
At the end of the order process, we ask you to select one of the payment methods. You will then automatically be forwarded to a secure webpage of your Bank, PayPal or Credit Card issuer.
WHEN DO I RECEIVE THE INVOICE?
After completing your order, a confirmation e-mail is sent to your e-mail address. You can find your invoice attached.
The invoice includes all applicable order details and tax specifications held by the Dutch government and tax authorities.
CAN I CREATE AN USER ACCOUNT?
To keep everything simple for our customers, we have chosen not to integrate user accounts. This makes the order process a lot more straight forward.
In case, you want to have information about your order history? Just e-mail us and we will help get you these details.
HOW TO USE A PERSONAL COUPON CODE?
Do you have a personal discount coupon? Lucky you!
After you have assembled your Appelhout order, you will be redirected to your shopping cart. Here you can enter your personal coupon code.
Only one coupon can be used for a single order. In case you have multiple coupons and would like to combine them, please reach out to our service team.